1. Warranty Period
|Webcam||1 Year(2-year for RayBit Meeting Capsule)|
2. What is covered by this warranty?
This warranty only applies to orders purchased from raybit.com.
And the warranty period starts from the date you receive the products.
- The product is within the valid warranty period.
- You can provide valid proof of purchase(order number, purchase date, invoice, etc).
- Please clarify the product issue you encountered in the email.
3. RayBit is not liable for:
- Items whose warranty has expired
- Purchases without valid proof of purchase
- Items that have been refunded
- Free Items
- Repairs through 3rd parties
- Non-quality related issues
- Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
- The product was disassembled, modified, or added without authorization except for the suggestions given in the official product guide.
Should any questions during the warranty period, please contact us at firstname.lastname@example.org.
We will try our best to support you.